FAQ: AIRSTAGE Cloud What should I do if not all units are recognized when I complete a scan?

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Answer

When you perform a scan after confirming the installation is complete and some units are not recognized, check first whether those unrecognized units are turned off.

If those units are turned on but are not recognized, scan again 5 or more minutes after they are switched on.

If they are still not recognized, possible causes are:

・There is something wrong with the unrecognized units.

・The communication line is disrupted.

In any case, contact your dealer for assistance.

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*: AIRSTAGE Cloud is a trademark of Fujitsu General Limited.