When you forget your password

  1. If you have forgotten your password, tap (a) on the "Sign in" screen.
    "Reset Password" screen appears.



  2. Enter your e-mail address to (b).
  3. Tap the [Send] (c).
    An e-mail to reset your password is sent.


    (d) [Cancel] button
    To close the screen without resetting the password, tap this button.

  4. Tap the link on the e-mail.

  5. Set the new password following the instructions on the screen.

    NOTE:
    • Set a strong password and do not use a easily guessed password. In addition, do not reuse passwords.
    • Keep your e-mail address and password secret from anyone.